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What is your return policy?

To receive credit for defective merchandise, it must be returned to lightingatwholesale.com; do not destroy or dispose. Used merchandise, unless found to be defective within the warranty period, cannot be returned. No returns accepted after 30 days after receipt of product.

Privacy and Security

This privacy policy discloses the privacy practices for lightingatwholesale.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

 

How do I cancel an order?

You may cancel an order by contacting us at 1 (801) 678-7864, provided that the order has not yet been shipped from our warehouse. Once the item has been shipped, you may return the item with a 25% restocking fee, as detailed in Return Policy above.

lightingatwholesale.com warrants its products to be free of defects in material and workmanship for a period of 90 days from the date of shipment. Please call or write for warranty claim instructions. Once the merchandise is received and examined, provided that the merchandise had not been misused or abused, lightingatwholesale.com , at its discretion, will either repair or replace the merchandise.

lightingatwholesale.com assumes no responsibility in any event for payment of incidental or consequential damages including, without limitation, costs relating to installation or reinstallation of the products, or damages to properties or personal injuries. These products may induce electrical shocks to persons or fire hazards to properties if not installed properly. This warranty is voided for products not installed according to current local and/or National Electrical Codes (NEC).

lightingatwholesale.com disclaims all responsibility or liability for damages caused by viruses/malware contained at or within our websites or electronic communication.

Contact Us

You can send us an email and we'll get back to you, asap.

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